View your customer database
- View your customer database
- Search the customer database
- View a customer's order history
- Update customer information
- Reset customer passwords
To view the customers in your customer database, go to the "Store" tab and
select "Customer Database". This will provide you with a list of all of the
customers who have ever ordered from you and that you have not deleted. To view
the details of a customer, click the "Account Details" link next for that customer.
If you have more than one page of customers, you can click the "Next Page" link to
go to the next page, or select the number of the page you wish to go to.
Search the customer database
To find a customer from your customer database, go to the "Store" tab and select
"Search" next to the "Customer Database". Type in the information you wish to search on
(their name, address, etc) in the Search box and click "Search". The list of customers
that match the criteria you have entered should appear. If there were no customers that
could be found, you should see an empty list. To view all customers in the database, click
"Show All". To search again, click "Search".
To rebuild the search index (for cases where you've deleted a customer) click
the "Rebuild Index" button.
View a customer's order history
To view the order history for a particular customer, go to the customer's detail
in the customer database (by using the Customer Database link or through search).
The order history for that customer will appear to the right of their details. Click
"details" next to any order to see the complete details for that order.
Update customer information
To modify the information on a customer (their address, phone number, etc) go to
the customer's detail in the customer database and click "Edit Customer". Update
their settings and press "Apply changes"
Reset customer passwords
To reset a customer's password go to the customer's detail in the customer
database and click "Edit Customer". Update their password and press "Apply changes".